Tailor-made trip
The adventure in an electric campervan in the south west of France
How does it work?
1. Inspiration & advice
Get inspired by our stays or come up with your own ideas
Over time, The Family Van has invented its recipe for more responsible van travel:)
The Family Van accompanies you with a tailor-made stay service with the greatest care: Get inspired by our trips. Let your imagination run wild. Then contact us to set up a discovery call.
Welcome to the crème de la crème of the holidays, the ones you will never forget and that you will want to do again in 2050:)
2. Personalization
We help you create the trip of your dreams
You give us your feedback until the roadbook suits you! Isn't life beautiful?
You are free to give us as much feedback as necessary until the road book seems perfect.
3. Support
Support before and during your stay
Are you interested in an electric campervan adventure but not sure where to start?
We remain available before and during your stay: possibility to change your itinerary, assistance via a concierge service available 7 days a week, and support to make you have an unforgettable vacation.
Our travel inspirations
Inspirez-vous de nos séjours sur mesure en van aménagé 100% modulables ou venez avec vos propres idées <3
Great experience with The Family Van. Pick up the van close to Dax station, no surprise price once there and a very pleasant welcome. Kévin and Noémie took the time to explain to us the different functions of the van and were available throughout the trip. The van is very pleasant to drive and very comfortable to create beautiful memories across the Basque Country. I highly recommend it!
Séjour sur mesure
Vann well equipped and the battery has a good battery life. We were well accompanied by WhatsApp and the Landes region is well equipped for electric roadtrips. At the top and to do it again with the same family
Séjour sur mesure
We went as a couple for a week exploring the French and Spanish Basque coast, as well as the Pyrenees. We came back full of stars in our eyes:
- Very well equipped vehicles,
- magnificent landscapes,
- a tailor-made itinerary by the family van allowing us to ask ourselves no questions during the trip: list of places to sleep and places to visit according to our desires...
In short, all you have to do is let yourself go and enjoy.
Séjour sur mesure
“We rented the Uluwatu van to travel around the Basque Country for a week. It is very well equipped in terms of sleeping and cooking, we did not miss anything! The driving is very pleasant and the driver's space is very comfortable, even for long mountain trips.
Noémie and Kévin are adorable and have very good advice on using a van, share good addresses and offer tailor-made itineraries off the beaten track that allowed us to discover exceptional spots ⛰️
The rates are transparent and much more advantageous than those of competitors: no hidden costs, and a trip at a reduced price thanks to electricity!
To go on an adventure as a couple, it is ideal. Thanks The Family Van!!! 💕”
Séjour sur mesure
We decided to make the electric van our first experience in a van, because we had a very good contact with Kevin from Van Family at a trade show, a new but very dynamic company.
Overall, you were very satisfied with their services (creation of a super book for the trip; assistance throughout the stay...). The only negative downside is related to the network of electrical terminals, access to which is different depending on the distributor, especially difficult in Spain... which puts stress on the trip.
Séjour sur mesure
A superb getaway in a campervan!
We recently opted for a van rental from Dax to visit the region, and our experience was just great.
Here's why we're giving it five stars:
Ease of recovery: Pickup of the van at the exit of the station was quick and simple, making it easy to start our trip.
Impeccable layout: The van was perfectly equipped, meeting all our needs for a comfortable stay. Even as newbies to this type of trip, we did not miss anything.
Pleasant driving: Driving the van was smooth and pleasant, which greatly contributed to our enjoyment of discovering the area.
Useful guide: We also opted for the additional guide, which proved to be a nice resource for discovering spots to see/restaurant/campgrounds in the region without getting too busy.
And as a possible area for improvement, we simply suggest providing new campers with additional information on campsite closing times, in order to facilitate their travel experience.
In summary, our van getaway was a memorable experience, and we would highly recommend this service to anyone looking for a worry-free adventure in this beautiful region. Thank you for an unforgettable experience! 🚐🌟
Séjour sur mesure
Very good experience for our part, we spent a week following the proposed itinerary which gave us a lot more around the villages of the Basque Country.
Note that the electric van requires a gentle pace, which is very appreciable.
Séjour sur mesure
Everything was perfect!
Séjour sur mesure
I rented a van from The Family Van to test the use on vacation before maybe buying one. Mission accomplished with this perfect stay on the Basque coast! As I am traveling alone, the team was great at answering my questions and gave me lots of very useful tips to make my stay a great memory. The van is very functional and easy to drive and the fact that it is an electric one is a real plus. Thanks again to the Family Van team and I hope to see you very soon!
Séjour sur mesure
Superb first experience in an electric vehicle with The Family Van! The van is very comfortable, very well thought out, furnished and equipped. Easy to drive, it quickly provides a feeling of freedom. All the information and advice shared by Kevin and Noémie allow you to leave with a light mind. Simple and practical charging ensures peaceful driving... and silent!
On the beach, in the mountains, in the forest or on a campsite, we spent quality moments and comfortable nights thanks to this van, which also fits everywhere.
A big thank you to The Family Van for your quality services, your availability and your passion that you transmit with such kindness! And above all, see you soon for new adventures!
Séjour sur mesure
Outstanding
A big thank you to the whole team! It was our first experience in a van and we fully adhered. A team that listens with a roadbook that is very adapted to our requests, small addresses that we would never have found without Lisa's good tips and a super well-equipped van...
And a big thank you to Kévin and Noémie for the great gift at the end of the stay following a small setback (you didn't have to but we really appreciated it!!)
We recommend The Family Van with our eyes closed.
Nathalie and Roland
Séjour sur mesure
Excellent first campervan experience! The reception team showed us very well how the van works (the living area and how the electric vehicle works). They also recommended places to sleep and eat.
Very available via WhatsApp if needed.
We will repeat the experience with The Van Family
Séjour sur mesure
An incredible stay with valuable advice on good addresses in the region, crazy responsiveness in order to know the beaches where to surf, a very pleasant team, a super well equipped van that allowed us to have a wonderful stay. Thanks for everything, I recommend 2000%! 💛
Séjour sur mesure
Noémie from Family Van prepared a road trip for us in the Basque Country, combining mountains and sea, from France to Spain.
She was able to fully understand our expectations and needs: we are traveling with our two-year-old child and everything has been adapted for her, from the pace to the activities.
It is a team of enthusiasts who manage to transmit its values through their work. Attentive and responsive, we will be happy to leave with them.
I wish them a great evolution 🚀.
Séjour sur mesure
A van, an infinity of options
You are unique! Choose the stay that's right for you, with or without our help. Go alone, in pairs, in three, or in a group.
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Frequently asked questions
What is included in the individual rental?
When you rent a van for individual use, you get free bedding, outdoor accessories (camping table and chairs), as well as all cooking equipment (cutlery, utensils, stove and a gas bottle) free of charge. Basic multi-risk insurance is also included, and free of charge.
How do your group stays/itinerant surfcamps work?
At The Family Van, each surfcamp is a unique adventure, composed of a fleet of 3 to 7 vans, with 1 to 3 people per vehicle, thus forming a close-knit group. You will be accompanied by Noémie and Kévin, the co-founders of The Family Van, throughout your journey.What makes our surfcamps exceptional is their itinerant nature: every day, you will explore the region in your campervan, from Biscarrosse to Saint Jean de Luz, and surf on world-famous spots thanks to daily lessons.The days are divided into two parts: a half-day dedicated to surfing lessons, and the other to discovering the region and activities such as village visits, tastings of local products, aperitifs on the beach/guinguettes, shopping sessions, more free surfing sessions in addition to lessons.Our desire is to offer a differentiating and complete experience unlike traditional surfcamps during which you stay in the same place during the week. Roaming and traveling in a van also create a special atmosphere and proximity for an unforgettable stay.
Are surf camps open for all levels?
Our surfcamps are open to everyone, whether you are a beginner or at a more advanced level! Our teachers adapt to your level to offer you personalized courses and help you progress at your own pace.
How does the tailor-made stay option work?
After discussing your travel project (budget, interests, essentials...), our team creates a tailor-made roadbook. It includes a detailed itinerary and daily recommendations for activities, exclusive addresses, and accommodation suggestions. You can then give us your feedback so that we can adjust the roadbook to suit you.
What is the autonomy of the van?
Our vans have a range of 330km and are equipped with fast charging (40 minutes).
How long does it take to charge the van?
On a fast charging station, charging a vehicle with 10 to 85% autonomy takes 35 to 40 minutes on average: the time to have a coffee and clean the van before leaving!
You also have the option of recharging the van at slow charging stations (between 2 and 7 hours for the slowest ones) or at the campsite, overnight.
It's up to you to choose the most suitable option according to your itinerary.
Where to pick up the van?
Our agency is located a 1-minute walk from the Dax TGV station. This is where the start will take place. You can pick up your vehicle between 9:30 and 18:00.
What is the cancellation policy for your stays?
If your trip is cancelled, The Family Van will charge the cancellation/resolution fees below:
• More than 30 days before departure: free cancellation;
• From 30 to 21 days before departure: 30% of the total price of the trip;
• From 20 to 14 days before departure: 50% of the total price of the trip;
• From 13 to 7 days before departure: 75% of the total price of the trip;
• From 6 to 3 days before departure: 80% of the total price of the trip;
• Less than 3 days (or no show): 100% of the total price of the trip;
Already 500 travelers have done it,
why not you?
